On some 2023-2024 R1T & R1S the hub to knuckle joint may have been improperly torqued from factory

RCA-18-24-001-3 (This is the 3rd Revision and supersedes previous versions)

Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners and, if necessary, replace them. 

Approximate Build Dates: March 2023 through August 2024

If your vehicle was assembled during the above dates, and you hear noises, you should reach out to Rivian service to schedule an appointment and mention this service campaign number.

Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.